Shipping policy

Item descriptions will state processing times. Items that are in stock will generally ship within 1-3 business day, prints that are made to order can take 2-3 weeks to ship, and presale items will have a specifically stated production time.

Customers will receive a tracking number by email as soon as their parcel ships. Buyer is responsible for providing an additional shipping payment if items are returned due to an inaccurate shipping address or if the parcel is unclaimed and returned for any reason. If you receive a "Delivered" notification email but your parcel has not arrived, please contact your local post office or USPS via usps.com.

Please note, due to so many variables being out of our control, once your order leaves our warehouse we cannot be held responsible for items lost or stolen during transit, and those orders cannot be replaced or refunded. If you are experiencing a potential issue or delay with your order delivery, please contact your local post office or the carrier for the service you requested at checkout for more information.

International Customers:

We offer international shipping to just about anywhere. Please be aware though, that international shipments have an estimated transit time of 7-21 days, and can often take longer depending on the destination and carrier service. Tracking will be provided by the carrier, but details will likely be limited or a bit unreliable during transit.

All international orders are subject to customs and duty fees as determined by the respective country of acceptance, and any additional customs fees are the responsibility of you, the buyer. Customs fees cannot  be determined in advance and are not covered in the price of international shipping.

Once your order leaves our warehouse we cannot be held responsible for any items lost in international transit. Packages lost in international transit cannot be replaced or refunded. We do not accept returns or exchanges on any international orders.

Address Updates

If you realize you checked out with an incorrect address, please reach out to inform us as soon as possible. We will only be able to update the address if the package has not yet shipped and we cannot make any guarantees!

My order was returned to sender, what can be done?

If there was an issue with delivery and your package is returned to sender, we will make an attempt to reach you via email to see if you would like your package re-shipped to an updated address. If you'd like it re-shipped, we will send you an invoice for the new shipping fees. If you are not interested in having it re-shipped, or if we do not receive a response within 5 business days, we will refund the order (less the shipping costs) to the original method of payment.

Orders lost in transit:

Unfortunately with so many variables out of our control, once an item is picked up by the carrier we cannot be held responsible for any lost or missing packages. Refunds/ replacements are not offered if an item is lost by the carrier. Please contact your local post office for help if you suspect your order has been lost or stolen.

I received the wrong item or am missing part of my order. What can be done?

If you receive an incorrect item or are missing an item in your order, please know that this is very rare and we are so sorry! If this happens to you please contact us as soon as possible and we will get you taken care of.